Frequently Asked Questions (FAQ)

1. What types of products do you offer?

We specialize in wellness and relaxation products, including massage oils, aromatherapy blends, handheld massagers, and full-body relaxation devices. All items are designed to support stress relief, comfort, and daily self-care routines.

2. Are your massage oils safe for all skin types?

Most of our massage oils are formulated with gentle, high-quality ingredients suitable for various skin types. However, if you have sensitive skin or known allergies, we recommend performing a small patch test before full application.

3. Do your massage devices come with instructions?

Yes. Every massage device includes clear instructions for safe and effective use. Some products also include recommended routines for muscle relaxation and stress relief.

4. How long does shipping take?

Delivery times vary by region. For most countries, shipping takes between 5–20 business days. Full details can be found in our Shipping Policy.

5. What payment methods do you accept?

We accept major credit cards, debit cards, and secure online payment methods depending on your region. All transactions are encrypted and processed through trusted payment providers.

6. Can I return or exchange a product?

Yes. Returns and exchanges are accepted according to our Refund & Return Policy. Please read the full policy before submitting a request.

7. What if my product arrives damaged?

If your order arrives damaged or defective, please contact us immediately. We will assist with replacements or refunds based on the issue.

8. Do you ship internationally?

Yes, we offer worldwide shipping to most regions. Delivery times vary depending on country and customs processing.

9. Do you offer warranties on your massage devices?

Some devices include a limited warranty depending on the model. Warranty details can be found on the product page or included in the product manual.

10. How can I contact customer support?

Our customer service team is available to help with any questions regarding orders, products, or policies.
Email: service@unwindfootspad.com